Concentrix Expands Lake Mary Operations, Adding 470 Jobs
What Is Concentrix Doing in Lake Mary?
Concentrix, a global technology and services leader, is expanding its operations at 285 International Parkway in Lake Mary to support two new major B2B customer contracts, adding more than 470 new jobs. The expansion strengthens the Orlando region’s position as a leading destination for customer experience and business services. Notably, Lake Mary is already Concentrix’s largest site globally, making this expansion a significant vote of confidence in the local market.
What Kind of Jobs Are Being Added?
The expansion is driving hiring for customer service representatives and technical support specialists to meet growing customer demand. Concentrix has grown from a small team more than 20 years ago into one of the world’s most respected integrated solutions and technology companies, today serving more than 2,000 clients across major sectors, including several Fortune Global 500 brands.
What Are Local Leaders Saying About the Expansion?
Concentrix’s Lake Mary Site Director, Kristina O’Brien, credited the local talent pool and business environment for helping the company scale its operations, while Seminole County Commission Chairman Andria Herr pointed to the expansion as proof of confidence in the county’s workforce and business climate. Both officials framed the growth as a meaningful win for local career opportunities and the region’s broader economic momentum.
Who Helped Support This Expansion?
The Orlando Economic Partnership (OEP) worked alongside Seminole County, CareerSource Central Florida, Seminole County Public Schools, and Orange County Public Schools to support workforce recruitment for the expansion. OEP also provided research and marketing support, facilitated local partner connections, and will assist with regional branding efforts going forward.
Why Does This Matter for Lake Mary and Seminole County?
This expansion reinforces Seminole County’s growing reputation as a hub for customer experience and business services, bringing hundreds of new career opportunities directly to local residents. Growth like this tends to ripple outward — more local jobs often means more demand for nearby housing, services, and everyday amenities in the surrounding community.
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